Hola a ver si alguien al que le hayan aceptado el reembolso me aclara unas cosillas
Abrí la disputa ayer y mi me han declarado la disputa invalida:
Complaints from buyer Judgement from AE Invalid Reason
no updating shipping information for long time Invalid After checking, the tracking number is valid and shows the status of shipping information is in transit. Please understand that the international transportation will be affected by some uncontrollable factors and the tracking information may not be updated on time. Since it's now still within buyer protection time, please wait for the package to arrive until 22/09/2016, you'll be refunded if you don't receive the package when purchase protection ends.
Package Information
AliExpress Shipping RB079562892SG In Transit
Solutions:
Option 1: Please continue to wait for 8 days
Response time: 8 days
According to the shipping information, the package has been shipped out by the seller and it is in transit. Please wait in patience and confirm with us whether you have received the goods when purchase protection ends.
Note: You can resolve the issue by clicking 'Add a New Proposal', 'Accept' (to accept the seller or AliExpress' proposal), 'Upload Evidence' or 'Edit' (to modify comments on the proposal). If we don't receive any feedback about the product problems after the goods are delivered, we will release the payment to your seller based on the delivery information.
Por lo que entiendo me la rechazan por que todavía quedan 8 días para el tiempo máximo y que me espere a que pasen esos 8 días de proteción, lo que no se es exactamente lo que tengo que hacer, esperar a los 8 días y abrir una nueva disputa?
Gracias
Abrí la disputa ayer y mi me han declarado la disputa invalida:
Complaints from buyer Judgement from AE Invalid Reason
no updating shipping information for long time Invalid After checking, the tracking number is valid and shows the status of shipping information is in transit. Please understand that the international transportation will be affected by some uncontrollable factors and the tracking information may not be updated on time. Since it's now still within buyer protection time, please wait for the package to arrive until 22/09/2016, you'll be refunded if you don't receive the package when purchase protection ends.
Package Information
AliExpress Shipping RB079562892SG In Transit
Solutions:
Option 1: Please continue to wait for 8 days
Response time: 8 days
According to the shipping information, the package has been shipped out by the seller and it is in transit. Please wait in patience and confirm with us whether you have received the goods when purchase protection ends.
Note: You can resolve the issue by clicking 'Add a New Proposal', 'Accept' (to accept the seller or AliExpress' proposal), 'Upload Evidence' or 'Edit' (to modify comments on the proposal). If we don't receive any feedback about the product problems after the goods are delivered, we will release the payment to your seller based on the delivery information.
Por lo que entiendo me la rechazan por que todavía quedan 8 días para el tiempo máximo y que me espere a que pasen esos 8 días de proteción, lo que no se es exactamente lo que tengo que hacer, esperar a los 8 días y abrir una nueva disputa?
Gracias