Dear customer,
Good day, Thanks for your message
Have you found any reset button ?
if you do not how to do , pls try to refer this general version :
Restore the factory settings
clears all data, including built-in sd card data, please be careful!)
Mode of operation:
1. Long press the volume "+" key, press the power button at the same time, when the screen shows "w32" to let go, enter droidboot mode;
2. Long presee the volume "+" key and simultaneously press the volume "-" key, when the screen shows"w32" let go into the selection interface;
3 Double-click the Volume "+" key, select to
RECOVERY, OK, and then press the power button to enter recovery mode mode;
4 Double-click the volume "+" key, select wipe data / factory reset, press the power button to determine;
5.Press the volume "+" key, select Yes --- delete all user data determined to restore the factory settings, press the power button
6. Determine recovery mode screen appears again, press the power button to restart
please try to do that, thanks for your support to pandawill,have a nice day !
Best Regards
Jennifer
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