El Hilo de las Esperas, edicion desesperados By Meizu.

Warranty Agreement


1. During the warranty period, MEIZU (HK) will repair its products free of charge in accordance with the terms of repair and maintenance services.Within one year of the date of shipping from Hong Kong, MEIZU (HK) will provide free repair and maintenance to the phones with performance defects which meet the requirements of "three guarantees (for repair, replacement, or compensation of faulty products)".The valid period of "three guarantees" for batteries, chargers and USB cables is 6 months, 1 year and 1 month respectively from the date of shipping.

2. Before sending back your phone for repair, you need to furnish a valid proof of purchase; otherwise the product is not entitled to free repair for one year, and you may have to pay the full repair fees.

3. Before sending back your phone for repair, you need to download and fill in a statement at (website), and send it back together with the phone.The statement shall indicate that during the period of sending the product to Hong Kong and the way it is sent back, MEIZU (HK) shall not bear any liability for any damage done to the product.

4. You need to bear the freight of shipping the product from your place to the maintenance center of MEIZU (HK), you also shall bear the mailing cost after the product is properly repaired.After shipping your phone, please inform MEIZU of relevant shipping information as soon as possible, such as the name of the express company, waybill number, and estimated date of arrival.Any customs clearance duties possibly arising from the shipping process will be at your expense.Normally it takes around 4 weeks to repair a product and send it back. The specific time required depends on various shipping conditions.

5. The repair and maintenance fees are required to be paid through PayPal.Only after receiving relevant fees will MEIZU (HK) send the repaired product.

6. The total expenses incurred due to repair, shipping, and customs duties, among others, may sometimes be even higher than the purchase price of a new phone. Therefore, please consider carefully whether a repair is needed.If you still agree to send your phone to MEIZU (HK) for repair, please fill in the above statement appropriately, specify the defects and the shipping address, and send it together with the product and the proof of purchase to the maintenance center of MEIZU (HK).

7. MEIZU (HK) will provide a free warranty period of one month to the replaced components of repaired products, provided that relevant defects are of the same nature and not man-made.

8. Replaced components will not be returned.All the information (including the phonebook, SMSs, MMS, photos, downloaded images, downloaded ringtones, calendar, notebook, etc.) stored in the electronic products (including phones and accessories) may get lost due to repair and maintenance. Therefore, you are recommended to keep a backup before repair.The maintenance center of MEIZU (HK) is not responsible for keeping clients' batteries (except for embedded ones), SIM cards, SD cards or other accessories.

9. For products with hidden defects, if a client requires to return his product after inspection and repair price quotation, the Maintenance Centre cannot guarantee to restore it to the original defective status (in respect of appearance, function, and the initial defective degree).



10. Attachment: Table of Performance Defects in the "Three Guarantees" Provision

Component Type


Performance Defect

Phone


Failures of the functions specified in the instructions;

The screen displays nothings/wrong characters/omitted characters;

The phone cannot be powered on, access or communicate normally;

There are no ringing tones or buzz;

Wrong number dialing;

Abnormal power-off;

Faulty contact of SIM card;

Key control does not work;

The phone has no sound, or is silent on one end, or its volume is abnormal;

The phone case is broken due to structural or material factors

Battery


The battery does not function or malfunctions. It is impossible to charge the battery normally with the designated charger;

Charger


The phone cannot function normally after charging. The judgment basis is that battery capacity is not less than 80%;

External wired headset


Voice cannot be transmitted or received.


The Maintenance Centre has the right to refuse issuance of any repair report or damage information, either in written or verbal form.


We have all the final right of arbitration as to the terms and conditions stated herein.