Les comento que no se los envie solamente me dijeron que depositara 5 dolares para el envio y pues ya como a los dos dias me dijeron que ya habia salido mi producto
esto fue lo que puse
Subject: Missing or wrong products
Additional information:
Hello the usb input of the cell phone broke, and it was repaired but now my battery just died I already try to charge it with an universal battery charger and didn't work is completely dead, is there any way to buy one new, with more lifetime?
respondieron asi:
Dear Customer,
We have handled your ticket based on your request, which finally bring you the extra payment 5$ for express shipping since the item is out of its warranty(30 days after receiving). And we will move on processing your order immediately after receiving the extra payment. Please read and follow the extra payment instruction carefully before your next action:
Basically, we only accept PayPal for filling extra payment.
1. log in your PayPal account
2. click on the button" send money" on the upper side of the web page
3. put "
[email protected]" in the box that appears after you clicking "send money"
4. put in the amount and choose the currency, and then click on the button “send"
5. another web page will appear for confirmation, and please do remember state your order number (17 digits) and payment reasons in the comments box of the account page, and then you can click on the button “send".
To avoiding the omit, we sincerely recommend you send an additional email to
[email protected], your Order ID, payment Transaction ID, payment reason should be included. (Our finance unable to confirm your payment without these details)
We apologize for the inconvenience and greatly appreciate your cooperation and understanding.
Sincerely,
Customer Service,
www.lightinthebox.com
Despues deposite y me dijeron esto en un email:
Dear Jesus D Arroyo V,
We are pleased to inform you that one or more of your items has shipped. Please see the details of the shipment below.
If you ordered more than one item, they may ship separately. We will notify you via email each time a package is shipped until your order is complete.
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| Ship to | Cosmo
Mi Calle
Phone:XX-XXXXXXX
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| Ship via | Expedited Shipping | | | | | Tracking number | XXXXXXXXXXXXXXXXXXX
| | Track this order | http://www.ups.com
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Por lo que dice que viene en el paquete imagino que es un celular nuevo o de lo contrario imagino que sera la bateria yo espero que sea el celular el viernes que llegue les comento